Listen to customers is an essential habit for software developers
I wrote an article about the text 2 mind map feature in MindVisualizer few days ago, by coincidence one of our prospects contacted us yesterday and suggested allowing directly import a text file from disk will be better, because you’ll don’t have to drag & drop or copy & paste. That’s good idea and today we quickly added a new item under the File menu and released the new version to our internal area for testing.
The end users of a software usually think in different ways from the software developer, as a software developer you might ignore something that is simple technically but important for your customers to save their time in their daily work. So listen to customers is a must-have “habit” I think, especially for software vendors competing with other already well-established big names and well-known freewares.
Today we also solved an compatibility issue with Windows Vista, you’ll no more seeing any error when opening attachments under vista.
